If you’ve talked to me in the last month, you’ve probably noticed that my latest addiction is Twitter. Several people have asked me what’s up with Twitter: so many so, that I decided to write this post. Some people have Twitter accounts and don’t know what to do with them. Some don’t know what Twitter is. Some know what it is and think it’s silly. This post is for all of you.
First, let me explain how Twitter works. The whole point of this web application is brevity. If you can’t keep it short and simple, you can’t use Twitter. Any message or “tweet” must be no longer than 140 characters (that includes spaces and punctuation marks).
So you sign up to get an account. Your url would be http://www.twitter.com/yourusername. Once you have a username, and you reference yourself to other twitterers, your handle becomes @username. I’m @amandamogul.
Once you’ve signed up you can “follow” others (the equivalent of friending on Myspace or Facebook) and basically have access to every updated tweet they post. They can follow you back, but they don’t have to. But if they do follow you, you can direct message or DM each other (send a private note that only the recipient can see). When you log onto your homepage, you’ll see a list of all your tweets and your friends’ tweets (including non-private messages directed at specific people, which can get a bit involved) in chronological order. That’s about it.
I know a lot of you are thinking, “What makes that so special?” For me, at least, twitter has been an incredible way to get introduced to new resources AND find out the latest breaking news in business, media, marketing and PR.
For example, I recently started following @themediaisdying (a chronicle of layoffs, moves, and downsizing of the media) and knew that the Washington Post would cease publishing the Sunday Source weeks before it was announced in the actual paper. This type of information is invaluable when building/updating media lists and deciding who to pitch. (More on using Twitter for Business in Part II).
But what’s probably even more useful are all of the links my “friends” post. I follow a lot of PR and Marketing people so they’re always keeping me up to date on what’s going on in our industries. They tweet when they update their blogs (as do I) and they post links to incredible articles I wouldn’t have found on my own. Through twitter, I’ve found industry leaders, invaluable web sites/blogs, networking events, copywriting tips, media pitching tips and more. And it’s incredible because everyday I find someone new and interesting to follow, and the network expands. So if you’re using Twitter for business as I am, find the influential people in your industry and follow them. Then, look and see who they’re following, and follow some of them. And so on and so on.
And then there’s the unpredictability and whimsy of the whole process. You never know who’s going to find and follow you. Just yesterday I got this message on my iphone:
“Hi, Amanda Littlejohn.
Hammer (MCHammer) is now following your updates on Twitter.
Check out Hammer’s profile here:
http://twitter.com/MCHammer
You may follow Hammer as well by clicking on the “follow” button.
Best,
Twitter”
Hilarious.





Thanks Amanda. This was great. I needed to understand what was behind “tweet”ing because honestly, I never knew what to say I was doing –having either said so on Facebook or, not — so it seemed redundant. But what you suggest is totally cool.
You know there’s a way to add twitter to your facebook so that whenever you post a tweet, twitter automatically updates your FB status. You might want to look into that so that you only have to update once.
Thing is, you can say it a million times in a million places and the beauty of the repetition is that it is really reinforcement. That doesn’t necessarily make the duplicate postings redundant. When talking about increasing name recognition, and the brand awareness that leads to increased market share, repetition is a GREAT thing.
I also think that you kinda have to decide who you want to reach on twitter/who you want to get plugged into/who you want to know what you’re doing/be aware of your brand. Once you figure that out, it all falls into place. I’d think that you would want to promote your blog among other writers, readers, Af-Ams, women, editors, thought leaders, intellectuals, etc…just some thoughts.
Hi Amanda,
Great post.
I found out about this post through your discussion on Black Enterprise Networked on Linkedin.
I agree. Twitter is a great way to meet new business prospects. I love hearing what people are doing and it is a GREAT way to learn new things. I just friended you on Twitter, btw. I am @TechCrusader
Have a great holiday!
Excellent post
Twitter is a great tool. I’ve been booked to speak as a result and have been interviewed on national radio and in a big daily newspaper just by tweeting my thoughts.
Hi David.
First I have to say how honored I am that you read and posted on my blog. I love your book “New Rules of Marketing and PR” and plan to buy your upcoming book World Wide Rave as soon as it comes out in March!
But I’m thinking, perhaps you got those speaking engagements because you’re a best-selling author, not because of twitter.
Your books are such essential reading for any PR 2.0/Marketing 2.0 professional.
I’m curious as to how much you think Twitter and social media in general played a part in your becoming a successful author. How critical was social media to your marketing when you were first trying to get people to buy your books?