Tag Archive | "manage consultant contract"

When Bad Times Happen to Good Clients: Maintaining Client Accounts During a Recession


It doesn’t feel very good to have your client call you up and break the news that they’re cutting back.   But since we are well into what appears to be an ever deepening recession, it’s something you’ll probably experience this year if you haven’t already.

It happened to me a few months ago. One of my clients relies heavily on government funding; about $31 million or so worth of it.  By and large, their programming dollars come mostly from one government agency.  Our city government, like many others around the country, is facing the prospect of furloughs, so millions are getting trimmed from the operating budget.  Naturally, my client’s twice-removed $31 million program ended up on the chopping block.

I knew something was up when I could never reach my  contact directly. When I finally did get her on the phone, she informed me that my invoices were being held up by the funding agency for further review. The funders wanted more details about what I was doing (that hard to define PR work), etc. At the same time, the agency’s financial woes had been leaked to the papers and were all over Internet. I’m no dummy.  I knew where this was going.

My contract, which was actually up for renewal, was put on hold.  One of my specialties is multi-month, multi-year, multi-tier communications and marketing programming, so I couldn’t stop working cold turkey without letting a lot of time and effort go to waste.  Pulling the plug meant that quite a few irons I had in the fire would not only cool, but go cold all together.  A few projects that had stretched out over several months were finally nearing completion. But I was no longer receiving payment, so what was I to do?
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